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by Adrian Williams Design Ltd
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Club Type® productsSassoon® products
FREQUENTLY ASKED QUESTIONS
Ways to purchase Sassoon products Can I purchase just one font for one computer?Is there a list of Authorized Distributors? Where can I get moveable Sassoon letters in wood, plastic or magentized? Is there a list of books authored Dr. Rosemary Sassoon? Are fonts offered on eBay or other auction sites?
Making payments via Kagi secure webserverKagi online order page keyword and required field Making miscellaneous payments via the Kagi secure server I cannot remove the VAT charge from my order!
I received my 'Thanks for your purchase' email but where is the download link?I clicked my product download link. Now what happens? Can I download a sample 'Installer' as a test? I received a ZIP, SIT or SITX file attachment how can I access its contents? I have problems receiving the email attachment. What shoud I do?
CD v3.0-4.1-Win 98, 2000, ME, NT, XP/Mac OS 8.5-9.2 & 10.x CD v4.2-Win 98, 2000, ME, NT, XP/Mac OS 8.5-9.2 & 10.x CD v4.3, 4.3.1-Win 2000, ME, NT, XP/Mac OS 10.x
Installing Windows fonts and Uninstalling Windows fontsInstalling Mac OS fonts
Version 1.3 (Jan 2010) OpenType fonts: Accessing Alternative letters (features)Version 1.2 PostScript & TrueType fonts: Why are there two versions of Sassoon fonts?Version 1.2 PostScript & TrueType fonts: Alternative letter keyboard positionsAccessing alternative letters from Desktop keyboardsAccessing alternative letters from Laptop keyboards
Can we bundle or embed your fonts for our product?
Why are there no tram lines in Sassoon fonts?Why are there no 'entry strokes' in Sassoon fonts?Why are there no dotted joined-up Sassoon fonts?
What are differences between Sassoon Joiner and Sassoon Cambridge Joiner programs?How do I get joined text into other application's documents?"Join" produces gobbledegook. How can I get correctly joined text?I get an error after installing. How can I fix the File Type association?My fonts are in Arial and don't join. How can I fix this?
Where can I report bugs, problems or comments?Paste License fails to Register. How do I complete Registration?MS-Word and other application's to display joined textGlyph Insert: Is there a list of alternative letters?How to remove old version Sassoon Joiner Windows fontsHow to remove old version Sassoon Joiner Macintosh fontsUninstall Sassoon Joiner and its fonts for removal or install of newer version
Fonts are no longer working on my new Operating System!
After initial successful installation of products, the first 5 minutes telephone support is free to establish what level of support is required. Paid for support options will then be available to solve your problem.
Enquiries about future developments, research and educational matters to: Dr. Rosemary Sassoon, 34 Witches Lane, Riverhead, Sevenoaks, KENT TN13 2AX Telephone 01732 452 912 Email: rsassoon@macunlimited.net
Font sales enquiries, custom fonts and technical support for font products to: Adrian Williams Design Ltd, 44 Mill Lane, Merstham, Redhill, SURREY RH1 3HQ Telephone 01737 643300 dFax: 0870 0515681 Email: adrian@clubtype.co.uk
The Type Designer Adrian Williams is Dr. Sassoon's partner in the Sassoon fonts project, responsible for the development, manufacture and sales of the typefaces.
Last updated 27 September 2009
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