Refund/Return PolicyPURCHASES VIA THE KAGI ONLINE PROCESSING SYSTEM Refunds are available within 30 days of product purchase by submitting a Refund Request Form to refund@kagi.com. Whenever Kagi receives a refund request, Kagi notifies the product supplier (Adrian Williams Design Ltd) to give them an opportunity to resolve the dispute. Refund requests that have not been resolved within two (2) weeks are processed; and, for credit card purchases, the refund appears on the buyer's next credit card statement. For physical goods, Kagi puts Adrian Williams Design Ltd in touch with buyers to determine how goods must be returned. Physical goods must be returned for a refund to be completed. For digital goods to be refunded the buyer must acknowledge that any continued use of digital goods constitutes a willful violation of copyright law, for which the buyer may be liable for substantial civil damages. This is from the complete Refund/Return Policy on Kagi Help pagePURCHASES DIRECTLY FROM ADRIAN WILLIAMS DESIGN LTD End User can request a refund within 90 days of the purchase by sending an email to support@clubtype.co.uk or in writing to the business address shown at http://www.clubtype.co.uk (the Supplier's website). Transaction information must be included and an explanation why the refund is being requested. When a refund is initiated, Adrian Williams Design Limited will communicate with the End User to give an opportunity to resolve the refund or return request. This is an extract from the complete Terms and Conditions of Sale. |
Club Type products by
Adrian Williams Design Ltd. Last updated 5 June 2008
Webmaster: adrian@clubtype.co.uk